Good hardware and software, clueless management, technically and inter-personally incompetant - Software Engineer North Employee Review

2.0
26 Mar 2014
Recommend
CEO approval
Business outlook

Pros

Nice location, great building, lotsa free munchies, great fellow workers trying their hardest to make a go of this company.

Cons

Totally incompetent IS middle and upper management. Software QA manager a total joke. Has not idea what's going on in his own department, just likes playing politics. No direction and recognition, just a pink slip when "someone doesn't like someone" no assistance to improve. No recognition for achievement. Lots of finger pointing and blame game, no rewards for going "above and beyond" to satisfy customers, so you learn real fast not to in this job. Why do they promote incompetents to management? Don't ever consult with actual workers and job achievers. Communication is strictly one-way, down the silo. Few software testers who know what they are doing soon leave for better jobs, more pay and recognition. Owner likes to play with interior decorating and workstations, no clue as to what technical professionals NEED for good work environment. Too noisy and too many interruptions and distractions in latest "re-design" of work environment, which severely impacts productivity, especially in Agile environment which they say they want to install, but everyone in management ignores under pressure to "get the apps out" No organization in company to help out the call center people deal with the technology forced to use, one guy JUST ONE GUY in entire IS dept. who is willing to help them, and he is routinely ignored (clueless manager) for input, again this severely impacts productivity.

Explore other reviews about North

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Joining this company has been well beyond my expectations. The culture is incredibly supportive, for the talent team (Mollie) combined with the training, nothing has beenless than exceptional, and the benefits reflect a true investment in employees. It's easy to understand why the company was recognized as one of the best fintech companies to work for in 2023. From day one, I've felt welcomed, valued, and set up for success. I feel incredibly humbled and grateful to be part of such a talented and people-focused organization. If you get the chance.. dont hesitate

Cons

Wished I had started my career here years ago!

avatar
North Response
1d
Thank you so much for taking the time to share your experience! Everyone on the team was absolutely thrilled to read this, and it is a true honor to have you working with us as a Partnership Director. We are glad our training and benefits made you feel supported from day one. We work hard to create an environment where everyone feels welcomed and supported from the start! This is what we call being Experience Focused. Your shout out to our training program also hits right at the heart of our core value of Intellectual Curiosity AND gave our Learning & Development team a reason to high five, so I am grateful for that! Thank you again for taking time out of your busy day to provide us with this feedback; We appreciate you!
5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

I’ve worked at North for several years and have had the opportunity to grow both professionally and personally during my time here. One of the biggest positives is that the company promotes from within and gives people opportunities to advance if they consistently perform and take initiative. Leadership roles are attainable, and hard work does get recognized. The sales environment is fast-paced and performance driven, which can be a great fit for motivated individuals who enjoy challenges and growth. I’ve worked with a lot of genuinely supportive coworkers and leaders who are willing to help newer employees develop their skills. Like most sales organizations, there can be pressure tied to goals and metrics, and work-life balance may fluctuate depending on your role and workload. The pace is not for everyone, especially if you prefer a slower or more structured environment. Communication and processes can also evolve quickly, which sometimes creates growing pains. Overall, I would recommend the company to someone who is ambitious, coachable, and looking for long-term growth opportunities in sales or payments. Your experience here will largely depend on the effort you put in and your willingness to adapt in a high-performance environment.

Cons

My cons aren’t really cons. My entire review is a pro.

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