TONS of Growth Despite Pandemic - Anonymous employee North Employee Review

5.0
2 Mar 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Innovative technology solutions for our customers; they keep getting better and better! - Significant forward movement with wellness and benefits offerings - Learning culture growth; more courses and webinars available - and more people taking advantage!

Cons

- Not enough focus on remote team building - Not enough opportunities to connect and/or collaborate with other teams/companies within the organization

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North Response
4y
Thank you for this thoughtful review. While we always love getting five-stars, what is more important is getting objective feedback that we can respond to or act upon, so thank you for that! We appreciate your recognition of our innovative technology solutions. We were thrilled to discover recently that NAB was recognized as one of the best credit card payment apps for 2022 (Fit Small Business), one of the best credit card processors of 2021, (Tech Radar) and we won 2nd place Restaurant Smart Terminal Provider of the Year (The Strawhecker Group). We have raised the bar for 2022 and are looking forward to providing even more innovative solutions for our valued merchants. As far as your con’s, you raised very valid points. We have struggled to find new and different ways to connect people who are currently remote and in most situations will continue to work remotely. While we are are constantly brainstorming options, I am excited to share that we have completely revamped our onboarding process to include manager and team touch points in week one AND we are about to launch a new manager training program which will focus on ways leaders can better lead, manage and hold team members accountable remotely while also building a strong, positive culture for their team. We are not done, so if you have any suggestions, I encourage you to reach out to me or your HR Business Partner and share any ideas you may have. Again, thank you for the feedback, we appreciate you!

Explore other reviews about North

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Joining this company has been well beyond my expectations. The culture is incredibly supportive, for the talent team (Mollie) combined with the training, nothing has beenless than exceptional, and the benefits reflect a true investment in employees. It's easy to understand why the company was recognized as one of the best fintech companies to work for in 2023. From day one, I've felt welcomed, valued, and set up for success. I feel incredibly humbled and grateful to be part of such a talented and people-focused organization. If you get the chance.. dont hesitate

Cons

Wished I had started my career here years ago!

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North Response
5d
Thank you so much for taking the time to share your experience! Everyone on the team was absolutely thrilled to read this, and it is a true honor to have you working with us as a Partnership Director. We are glad our training and benefits made you feel supported from day one. We work hard to create an environment where everyone feels welcomed and supported from the start! This is what we call being Experience Focused. Your shout out to our training program also hits right at the heart of our core value of Intellectual Curiosity AND gave our Learning & Development team a reason to high five, so I am grateful for that! Thank you again for taking time out of your busy day to provide us with this feedback; We appreciate you!
5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

I’ve worked at North for several years and have had the opportunity to grow both professionally and personally during my time here. One of the biggest positives is that the company promotes from within and gives people opportunities to advance if they consistently perform and take initiative. Leadership roles are attainable, and hard work does get recognized. The sales environment is fast-paced and performance driven, which can be a great fit for motivated individuals who enjoy challenges and growth. I’ve worked with a lot of genuinely supportive coworkers and leaders who are willing to help newer employees develop their skills. Like most sales organizations, there can be pressure tied to goals and metrics, and work-life balance may fluctuate depending on your role and workload. The pace is not for everyone, especially if you prefer a slower or more structured environment. Communication and processes can also evolve quickly, which sometimes creates growing pains. Overall, I would recommend the company to someone who is ambitious, coachable, and looking for long-term growth opportunities in sales or payments. Your experience here will largely depend on the effort you put in and your willingness to adapt in a high-performance environment.

Cons

My cons aren’t really cons. My entire review is a pro.

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North Response
3d
Thank you for sharing your experience with us! We love hearing how you’ve grown personally and professionally over the past five years. Promoting from within and recognizing hard work are core to our identity, and we’re thrilled you've experienced that supportive environment firsthand. Your dedication perfectly embodies our Learning is our journey philosophy. We appreciate your reminder to keep listening and caring, and we're committed to doing just that. Thank you for being a vital part of our team!
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