Terrible company to work for - Credit Northgate Employee Review

1.0
9 Apr 2019
Recommend
CEO approval
Business outlook

Pros

No pros as Bonus impossible to achieve for credit control dept

Cons

Low standards and bullying by senior management. Credit control department not appreciated and if you are not a favourite you will be pushed out to leave. HR do nothing and are not up to date with working laws.

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Northgate Response
7y
Thanks for sharing your feedback. We have been listening to a number of colleague comments on how we reward our staff, and although the results of this will be announced in the next few weeks, we have already reset our bonus targets for the credit team to make them more achievable. I was saddened to hear you feel you have observed bullying behaviour. I can assure you that bullying has no place within Northgate and will not be tolerated. There are a number of channels for all employees to speak up confidentially about any negative experience, that would usually be through our HR Shared Services team based in Darlington. We would like to investigate further and if you would like to contact the team and ask for the HR Business Partner for Finance in confidence, we can try to help to resolve the situation.

Explore other reviews about Northgate

5.0
23 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great company to learn and grow with.

Cons

Sometimes it seems like they lack direction.

2.0
26 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Pays the bills, Good BDM team.

Cons

Where to start….. Useless management. New business Team (order takers) get all the praise whilst the Account Managers do all the work. Commission structure is always tailored to New business. Paid in arrears and is always wrong, lucky if you do manage to sort it. Senior management are a waste of time, take it or leave it. Lost load of good people because of this attitude. No career progression, ones that do get promoted into seniors end up redundant. This seems to be a trend same thing every few years.

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Northgate Response
2y
Thanks for taking the time to leave a review. All feedback is appreciated. We have invested in leadership development opportunities within our sales function to aid career progression and development. Happy to have a more in depth conversation on how we can address concerns if you wish to contact HR Shared Services.
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