Don’t Get Trapped - Claims Analyst Northwest Administrators Employee Review

Just go on Instagram and look at all the funny videos about toxic work environments. That’s exactly how your experience at NWA will be except they don’t even have pizza parties anymore because they weren’t able to force all employees to return to office after the pandemic. The job culture is feeling like you could be fired any day for not meeting the ever changing and unrealistic production standards. I had to micromanage myself by writing what I was doing all day and keeping track of the time I did those tasks so that they could be written off as nonproductive time when they could just let use that time actually doing more work. You will get little to no support from your supervisors not because they are bad but because management has them so busy they can barely give any time to their team. Management LOVES a meeting. Honestly I’m not sure any of them know what they are doing and just spend the day in meetings to brainstorm new ways to run the employees ragged and hope it yields “good numbers for the trustees”. Btw the trustees are people that have never done the job and don’t know what is required. They just want the most production done so they get their EOY bonus while the employees can barely afford rent. I knew from day one I had to get out because I was told that they were “a family”. I already have a family, a real one. It’s easy to get complacent and you’re constantly told how good the benefits are yet you’re still broke and miserable year after year. Even though I already was approved to work remotely, they wouldn’t let me work in a new state I was moving to due to tax laws. Could be true or could be their agenda to bring everyone back into the office. Either way, after almost 7 years of employment with no attendance issues they let go of one of their employees that actually does know the trust plan. Do not get sucked into the same path I did. Yes it’s hard to get a job but this one treats their employees even worse than fast food employment. Do not trust their smiling faces.