Pros
This review is about working at the home office in Milwaukee. * Mutual company - allows a focus on longer-term goals and objectives without having to always look over your shoulder about the next quarterly earnings report. * In the past, has been a great place to move from department to department to gain a broad perspective on our business. * The company has realized that "what got us here won't get us there" and so we are actively working to update how we work, what we focus on to bring the highest value to our policy owners and clients.
Cons
* As mentioned, the company is in the midst of a transformation. In my not-so-humble opinion, this has also meant that in many areas, we've lost track of what our core values are. There are still people who are focused on doing the right thing above all else. And there are others who are acting out of fear, or focused on the almighty dollar (to the exclusion of other balancing considerations). There is siloed decision making that has led to letting go people who are outstanding contributors while keeping others who are, well, not. * I don't think the company has figured out yet what our core values going forward *really* are. There are lots of examples of decisions or situations where the rhetoric and the action don't align, which I see as part of the process of reconciling noble intentions with on-the-ground business realities. * It is both an exciting and confusing time to work in the home office. If you are considering joining the company, I would caution you to consider how comfortable you are with working through a ton of ambiguity and cognitive dissonance.