Pros
The attorneys and most of the staff are pleasant and easy to work with.
Cons
Where to start??? The upper management of this firm is a complete mess. The COO is totally unqualified for the position and flounders from one crisis to the next. The C-level in charge of HR is in way over her head and has a horrible relationship with the rest of the HR team (they have constant turnover) as well as the firm's general staff, who all despise her. The CFO is also a mess who is, again, in way over his head. The firm hasn't had a permanent CIO in about 3 years and has been relying on high priced consultants to oversee IT. All these issues lead directly back to the COO who makes horrible hiring decisions and has no operational experience when it comes to running a law firm. Mid level administrators at the firm are generally decent, but the best ones leave once they see what a mess the firm is.