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      Novacroft

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      Novacroft reviews

      Worst employer - Anonymous employee Novacroft Employee Review

      1.0
      14 Dec 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      work from home is the only one

      Cons

      Minimum wage No holiday approvals for emergencies Need book holidays one year in advance No job support what so ever No choice to provide better customer service. You have to say no to the customer for many aspects or tell them to wait minimum 10 working days. No followup on the tech or account issues raised. Customers have to keep calling if the issue is resolved then they can request what they want Worst Tech the list goes on.....

      Explore other reviews about Novacroft

      5.0
      28 Jun 2022
      Customer service adviser
      Recommend
      CEO approval
      Business outlook

      Pros

      A lovely, understanding management team who always do their utmost to assist in many areas. To be afforded a Perm WFH role is amazing for those who gravitate towards this. Pay isn't too bad as there is no commuting/fuel etc. The overall team are lovely too.

      Cons

      Sincerely can not find a 'Con' or downside to working here, as personally I have been and am happy

      5.0
      27 Jun 2022
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent progression within the workplace, Birthdays of work. Excellent Recognition within the workplace and hard work doesn't go unnoticed

      Cons

      Only the unpaid lunches and breaks

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