Okay - Patient Services Coordinator Novant Health Employee Review

4.0
14 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Made great friends, had very sweet patients, decent pay, good physical work environment

Cons

Toxic management, nurses/providers act like they are so much better then you and talk down and disrespect you

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Novant Health Response
4mo
Thank you for sharing your experience. We’re glad to hear that you built meaningful friendships, cared for wonderful patients, and appreciated the work environment during your time with us. We also value your feedback regarding leadership and workplace interactions. Respect and professionalism are important across all roles, and perspectives like yours help inform ongoing efforts to strengthen communication and team culture. Thank you for the contributions you made while you were with us.

Explore other reviews about Novant Health

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The support and training provided plus my team mates and supervisor

Cons

The way that some of the patients speak to us

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Novant Health Response
2w
Thank you for sharing your experience and for your years of service. We’re glad to hear the training, support, and teamwork have made a positive impact throughout your time with us. We also appreciate the important work you do supporting our patients, especially during difficult conversations and challenging interactions. Thank you for the professionalism, compassion, and care you bring to every interaction.
4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Care associates are allowed to do what CNAs do, but they do not have to have the certification. Entry level pay is the same and there are equal raises between roles each year. Part time status an average of 24 hr/week, you can work more than that and you receive full benefits, two forms of bonus every year, immediate PTO (80hrs/year). 12 or 8 hour shifts available, make your own schedule

Cons

sometimes short staffed unit, so work becomes fast-paced - if you like being active and constantly moving, this job is fun.

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