Harsh honesty, what the network doesn't want to hear or you to know. - Anonymous employee Novant Health Employee Review

1.0
19 Jun 2008
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent benefits comparable to other facilities or organizations in the area. Decent camaraderie among junior staff members.

Cons

Only hospital system in the county, largest employer for medical personnel. The Network has a monopoly on the health care field, which makes it almost the only place to work. HR lords over the company an acts on its' own rules an on its' own time. Junior staff is not appreciated, general feeling is that staff is a dime a dozen and can easily be replaced. As they are a monopoly, they are not concerned with employee satisfaction. There are no alternatives for employment, you either pretend to enjoy working for them or quickly find employment in a different field. The facilities themselves, are poor and in need of repair. Equipment is greatly outdated and unreliable, broken more often than working. When new construction or repairs are made to the facilities, they are not quality. Within days of new construction, brand new floors buckle and peel, paint staining and peeling off walls. While housekeeping attempts at upkeep, not enough staff means poor cleaning and not often enough. Layout of newly remodeled areas or newly built areas exhibit poor planning as necessary things are forgotten and patient flow is jumbled. The focus of senior management is patient satisfaction, while important, because of the over-focus of the network it gets in the way of staff providing basic care and functions. When senior management automatically tries to "recover" a bad customer experience or when someone complains, and management hastily gives gift cards or something similar to the individual without investigating the situation, creates a hostile work environment. As patients and their family members have come to learn if they complain they get rewarded and the staff reprimanded, even if the staff member was correct in their actions. Not only does it create a hostile work environment but not having the support of senior management damages employee morale.

Explore other reviews about Novant Health

5.0
7 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flex schedule and hours, approved OT, and PTO accumulation

Cons

Pay scale needs to be evaluated

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Novant Health Response
6mo
Thank you for sharing your experience and for your years of service. We’re glad to hear that the flexible schedule, PTO, and overtime options have supported a strong work–life balance for you — that’s something we strive to make possible for our teams. We also appreciate your feedback regarding pay scale, as insights like yours help guide ongoing evaluations. Thank you for all you do!
3.0
22 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, benefits, time off, and they strive hard to make employees feel heard. Not afraid of change or doing something different. Definitely a lot of effort in turning feedback into action.

Cons

Corporate smothers the smaller offices. Way too big and everything is way too detailed to where nothing is easy to find or understand (policies change almost weekly). IT is outsourced and not helpful. Everything is cheap. Employees feel like pampered cattle. "Float" is only for bigger offices and isn't guaranteed. They will short staff you in a heart beat and tell you your burn out is "growing pains". Raises and bonuses are pathetic. Better compared to PHC, but when the CEO earns 6+ million every year and all we are given is $400 bonus and a 1% raise because we didn't reach impossible goals = not fair. 8-5 M-F is not ideal for healthcare. Bring back more Friday at noon hours.

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Novant Health Response
3mo
We appreciate you taking the time to share your perspective on communication, resources, and compensation. Feedback like yours helps inform ongoing conversations as we continue working to support teams across all locations. Thank you for the care and work you provide every day.
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