Pros
Employees treat each other with respect and kindness Great products that truly impact the supplement industry and their customers. The Richard family continues to invest in the company and remains very generous. Nice offices and manufacturing facilities that people are proud to work at. An ESOP that should happen - although HR continues to beat the same drum with no rollout plan. A lot of small celebrations in smaller teams due to caring peers.
Cons
Leadership at the top is the core issue. The CEO operates in a way that is volatile, image‑driven, and dismissive of any perspective that doesn’t reinforce his own. He frequently reacts with hostility, shifts blame, and openly criticizes employees behind closed doors, which creates a culture of fear rather than accountability. The head of HR functions more as his personal echo chamber than as an advocate for employees or the business. Concerns brought to HR are routinely minimized with vague statements about “not understanding the culture,” and there is little evidence of meaningful HR leadership, strategic thinking, or day‑to‑day operational contribution. Decision‑making is based heavily on gossip, assumptions, and personal alliances rather than facts, data, or professional judgment. Leadership development is virtually nonexistent beyond outsourced programs, and there is a consistent pattern of dishonesty, misdirection, and lack of transparency from the top. The environment is also heavily monitored, with extensive hidden security cameras even in office areas, which contributes to a sense of surveillance rather than trust. All emails, chats and communications are monitored although most employees have caught on. Overall, the culture is reactive, political, and unstable — driven by leadership behaviors that undermine psychological safety, professional growth, and operational effectiveness.