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Not a healthy environment. - VUI Designer Nuance Employee Review

1.0
8 Jan 2009
Recommend
CEO approval
Business outlook

Pros

By some measures, they are the industry leader in several aspects of speech recognition.

Cons

1. They expect overtime on a regular basis. 2. In Professional Services (client work), they'd rather kiss client's asses than guide them to better solutions for the client's customers. 3. While they've done some work on advanced speech UI design techniques, the sales people don't sell them, they only sell lowest project cost, so the delivered solutions are at best average, not industry-leading. 4. The company's growth is largely by acquisition, often hostile, rather than organic growth, which means (a) there are layoffs with every acquisition, (b) management and organizational structure changes frequently, (c) they aren't pushing the technology forward internally. 5. Design and development tools are behind the industry, which slows development and produces mediocre applications. 6. They hire mostly junior people who have no personal life and work long hours with little complaint. They don't value experience and expertise. But then the sales force doesn't sell that, so why have it? 7. The company focus is on making the most money and keeping the stock price high, not on satisfying clients and customers with the best products and services. It's hard to be proud of working there.

Explore other reviews about Nuance

5.0
13 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment People are nice

Cons

Nothing I can think of

4.0
9 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company offers excellent training and a thorough onboarding process, helping new hires feel well-prepared and confident. The small, close-knit teams foster a collaborative and supportive work environment where you never feel lost in the crowd. Employees take pride in the innovative technology and software being developed, which is recognized as impactful within the industry. (Note: The company was acquired by Microsoft to bring potential for future growth.)

Cons

While the company excels in many areas, there’s limited upward mobility, especially in certain career paths, which can be frustrating for those seeking advancement. Additionally, feedback from employees often feels like it’s not taken seriously, which can lead to disengagement when trying to influence change or improve processes.

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