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      Nutrafol

      Engaged employer

      Nutrafol reviews

      Stay Away - Senior Associate Nutrafol Employee Review

      1.0
      26 Apr 2024
      Senior associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and free lunch

      Cons

      This business is not set up to support growth. There are too many complexities, no processes or standard operating procedures, and no internal alignment or strategy. I could see this company start to fail in the next few months/year. The workplace is incredibly toxic and poorly managed. Senior leaders are not leaders, just decision makers who were in the right place at the right time. The CEO is not a real CEO, just a figurehead that cannot properly speak to the business. There is constant gossip and cattiness between divisions, especially senior leaders. My senior leader was unprofessional and would talk poorly about their own counterparts, executives, past employees, their own direct reports, and specifically named employees who were let go. I witnessed many times where leadership would use fear and intimidation towards their employees. This is the typical churn and burn company, they do not care about your workload or long hours. There was little to no onboarding, no company culture, no structure, and no work-life balance.

      avatar
      Nutrafol Response
      2y
      Thank you for your feedback and bringing this to our attention. We are sorry to hear about your experience. As we’re a high growth company, we experience many challenges along the way. With that said, we continuously strive to improve the employee experience and value your feedback. As a company, we do not support that type of behavior as it goes against our core values. We encourage everyone to do regular 1:1's with their managers to ensure a sustainable work load and to manage stress. Please feel free to reach out to anyone on the People Ops team if you would like to further address your concerns. We wish you continued success in your role at Nutrafol.

      Explore other reviews about Nutrafol

      5.0
      9 Apr 2026
      Customer experience associate
      Recommend
      CEO approval
      Business outlook

      Pros

      - great pay - great hours -full benefits -phone, internet and wellness stipends -annual education stipend - buys us lunch every Tuesday and Thursday

      Cons

      I genuinely can’t think of any

      2.0
      8 Jun 2026
      Retail sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong brand, talented employees, and good products. There are many hardworking people across the organization who genuinely want to succeed and support one another.

      Cons

      As someone new to the team, it did not take long to understand why turnover within my role was such a recurring topic. The challenges were not related to the work itself, but rather the leadership environment within the retail organization. There was frequent discussion about culture, transparency, and eliminating toxicity, yet the day-to-day experience often felt disconnected from those values. Internal politics, favoritism, and divisive leadership behaviors created an environment where employees seemed hesitant to speak openly. What stood out most was that despite repeated turnover and similar concerns being raised, there never appeared to be meaningful accountability or examination of the root causes. After a short time, it became easy to understand why so many people before me had chosen to leave.

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