The company/market is unstable - Customer Service Specialist OKG Employee Review

3.0
13 Mar 2023
Recommend
CEO approval
Business outlook

Pros

High salary, new equipaments and food allowance.

Cons

The company does not care much about its employees. OKX ceased its operations in Ireland, put all employees under layoff, and did not offer any additional salary to us despite the market scenario. Meanwhile, the company spent thousands of euros on awarding employees around the world with expensive devices such as MacBooks and iPads, without a specific reason just to promote the company. In addition, some employees were promised a list of benefits in their job offers, such as reimbursement for work from home, but some of us have not received payment for it.

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OKG Response
3y
Thank you for your feedback. We regret about your unfortunate experience with us. We strive to provide all necessary support and compensation in accordance with the requirement of the local laws and regulations. All personnel changes or movements are handled with the utmost respect and care. We will review our communication process and direct the respective departments on the necessary improvement actions.

Explore other reviews about OKG

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great People, Hard Working Exchange that Expands the Globe, Good Pay.

Cons

Constant Change sometimes hard to keep up. At times long hours.

1.0
17 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Complimentary food and drinks in the office - Some co-workers are working hard and friendly - Hybrid work that can work 2 days from home

Cons

- The company experienced hiring followed by layoffs, which raised concerns about workforce planning. - No severance package, career transition assistance, or visa support was provided following the layoff, which negatively impacted the perception of the company's employee culture. - There was a tendency to assign blame rather than focus on collaborative problem-solving.

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