Hostile work environment - Senior Outreach Manager Oak Street Health Employee Review

Good work life balance opportunity to grow as well

Extreme metrics, but once you get the hang of it, it's not too bad

Better pay than other scribe jobs with full benefits available including a 401k. Part of a smaller clinical setting with a more open feeling. Care team staff is nice.

You will be overworked and overwhelmed with the amount of responsibilities you will be responsible for, including the documentation required for notes as a scribe. You will be micromanaged on metrics from day 1 of being part of a care team after only 3 weeks of training that does not prepare you anywhere near enough. Depending on your provider and their personality your experience will heavily vary from you having a supportive and warm experience with a PCP that cares about you and wants you to learn, to a PCP that seems nice but is incredibly overbearing. There is never enough time to finish all the work and you will amass a backlog of notes and feel pressured to work overtime to catch up on work.