Really unhappy - Electrician Octopus Energy Employee Review

Thank you for taking the time to share your feedback. We’re sorry to hear about how you are feeling right now. We take all feedback seriously and are committed to improving the working environment for our employees. We recognise that we are not perfect and mistakes do happen, but we are actively working to address inefficiencies, improve communication, and provide better support to our teams. Your concerns around workload, management structure, and progression opportunities are important to us, and we encourage open discussions so we can find ways to improve. To help improve communication and morale, We have recently introduced team engagement days - giving everyone a chance to come together as a team, recognise great performance, let you know what's happening around the business and share ideas. We hope this helps create more opportunities for open conversations and support. If you are feeling unsettled or under pressure, we strongly encourage you to reach out to your manager or me. We want to ensure all employees feel valued, supported, and heard. We appreciate your dedication and the hard work you put into delivering for our customers. If you’d be open to a further conversation, we would welcome the opportunity to discuss your concerns in more detail and explore how we can make positive changes. please drop me an email directly at Jason.smith@octopusenergy.services and we can set up a meeting or phone call. All the best, Jason