Hazardous for your career, and a masterclass in poor leadership - Anonymous employee Odeko Employee Review

1.0
17 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- In my experience, pay was fair - Remote work means very little oversight from management - Some really incredible individual contributors at the company - Amazing customers to serve

Cons

- Inept and clueless leadership from the very top all the way down, seemingly never making the right decisions and pointing fingers as problems continue to develop - No identity or functional plan forward for the company. Odeko does not focus on tech, it does not focus on supply delivery quality, and it becomes hard to see what the company DOES focus. - Inability to consistently keep a single promise made to our customers, leading to a universally hated reputation among the coffee industry - Lack of internal communication leads to tons of 'dropping the ball', and double effort on initiatives that are never realized - Nobody looks out for employees or customers. This place seems like it is being used as a resume builder for the entire c-suite rather than trying to run a successful business - No effort for diversity and inclusion on any level.

Explore other reviews about Odeko

5.0
29 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Start up mindset letting you explore ideas and execute on them

Cons

Not a great fit for employees that are not open to change

1.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Pay is decent if you slack off enough but I valued my market too much to do what the others do.

Cons

My time at Odeko was deeply disappointing, and I would not recommend the company to prospective employees. While the mission is presented as people-first and community-driven, the internal reality does not reflect those values. Leadership frequently lacks transparency, accountability, and consistent communication. Expectations are often unclear or shifting, yet employees are still held responsible for outcomes that are outside of their control. There is a strong disconnect between upper management and the realities of the field. Feedback from frontline employees is rarely acted upon, and concerns about operations, client relationships, or internal processes are routinely dismissed rather than addressed. This creates an environment where problems persist, morale declines, and burnout becomes common. Career growth and development are frequently promised but inconsistently delivered. Advancement opportunities feel arbitrary, and recognition is often tied more to optics than actual performance or impact. Compensation, incentives, and commissions lack clarity, which fosters frustration and distrust. The culture can feel transactional rather than supportive. Despite heavy workloads and high expectations, employees are not given the tools, authority, or support needed to succeed. When issues arise, blame tends to travel downward instead of being addressed at the leadership level. Ultimately, Odeko struggles with alignment between its branding and its internal practices. Until leadership prioritizes transparency, listens to its employees, and creates sustainable systems instead of reactive ones, I would strongly caution others against working here

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