the main chemistry line(s) broke regularly (1-2x per week on average) and required service to come in, which really backed things up when 10,000+ specimens are coming through daily. A lot of old equipment which needs to be replaced but management often opts to prioritize bringing in other analyzers first in spite of this The IT department situation is terrible since they outsourced the who department overseas, and it makes even simple changes or issues almost impossible to resolve in a reasonable amount of time. I often spent an hour+ on the phone with the new IT group to solve an issue the old IT group (before it was outsourced) could have completed in a about a quarter of the time. During the 4 years I spent there the quality of work life progressively decreased in a variety of ways. I felt as if I showed a lot of initiative and interest in improving my department, but my interest in making a significant contribution was never reciprocated with greater opportunities or practical appreciation