Work hours - Patient Service Representative OhioHealth Employee Review

Great company with Multiple locations.

Benefits are not that great

Somewhat decent pay for associates, but does it matter when your job isn't secure??

Another disappointing decision from corporate: eliminating all nurses in urgent care, regardless of tenure or performance. This feels like another example of leadership prioritizing small cost savings and lining their own pockets over patient safety and quality of care. Nurses were informed through a last minute Teams meeting where the director read from a prepared script about pre- and post- COVID staffing and the decision to return to so-called “national staffing standards.” No questions were allowed. Meanwhile, 16 job postings for medical assistants have already appeared in order to replace these asaociates (some nurses have already had the unknowing pleasure of training their MA replacements and learned that fact during the meeting! Wonderful!). If the change truly reflects national standards, even minimal research quickly raises questions about that explanation. It’s incredibly disheartening to see decisions like this being made at the expense of the nurses who have consistently supported these clinics and truly care about the patients they serve. Don't visit their urgent cares if your goal is to receive safe, competent care.