Bleh! - Customer Experience Supervisor Old Navy Employee Review

2.0
7 Aug 2008
Recommend
CEO approval
Business outlook

Pros

The best reason to work for old navy is that it is a job and you do get paid, so if worse comes to worse you are making money at least. For some people I am sure it can be a fine job, but if you do not like to do all the tedious work do not take the job at this company.

Cons

The downside to this company is having to close which can keep you at the store till 4 in the morning at times. Also the way you have to hassle customers to get credit cards. If you do not get a lot of accounts opened they limit your hours.

Explore other reviews about Old Navy

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are definitely the biggest Pro.

Cons

Hours cut make getting task completed impossible.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

1
See reviews by: Helpful|Rating|Date|All