Poor communication and lack of transparency during assignment ending - IT Engineer Oliver James Employee Review

1.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

The initial onboarding and placement process was reasonably straightforward, and the role itself gave me valuable experience with a major client. Payment administration generally functioned during the engagement, and the role helped me build practical experience in a busy IT support environment.

Cons

My main concern is how communication and offboarding were handled when the assignment came to an end. The working arrangement involved Oliver James as the agency and an end client where I worked day to day. In practice, important information about the continuation of the role, contract status, notice, and termination was not communicated clearly to me. Near the end of the assignment, I asked for an update because my contract was approaching its end date and I needed to know whether I should continue holding off on other opportunities. The response I received was vague and suggested that the matter was still being confirmed. Based on documents I later received, it appeared that termination was already being discussed internally at that time. The end of the assignment was handled abruptly. I was not given meaningful detail at the time, and I was left trying to understand the situation after the fact. In my view, the process lacked transparency and did not reflect the seriousness of ending someone’s work arrangement, especially where notice terms and future employment decisions are involved. I also found the post-termination communication difficult. Important points around notice, payment, contract status, and the reason for termination were not explained in a clear or satisfactory way.

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Oliver James Response
3w
Thank you for taking the time to share this. We're sorry your contract didn't end with the clarity, and we take that seriously. Clear, honest communication with both the clients we partner with and the people we place is central to how we want to work, and feedback like this helps us hold ourselves to that. We'll share this with our leadership team to improve our process. We wish you the best in your career.

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5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Fun atmosphere - Big opportunities - Bonus scheme

Cons

- Fast paced environment - Growing very fast can be overwhelming

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Oliver James Response
2mo
Thanks for taking the time to share your feedback. Great to hear what you find posiitive about working at Oliver James and we will share your feedback with our leadership team.
4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun atmosphere, inspiring performers, great location, amazing development

Cons

Senior leadership could improve their skills at the pace of business

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Oliver James Response
2w
Thank you for the great feedback and for being part of making Oliver James a fun place to work. We're glad the atmosphere, development opportunities and energy are landing well. We'll make sure your point about leadership pace gets shared with the team.
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