Pros
Oliver's Market is a friendly employer with local roots. Full-time employees are taken care of very well with a great health benefits package and a 401k program. To the company your future as an employee "matters". All Oliver's employees receive a 10% discount on any purchases excluding alcohol and tobacco. The company started a "wellness program" that encourages all employees to lead a healthy and happy lifestyle and the variety of organics is unparalleled in any other supermarket around Sonoma County. From farm to table with little in between (excluding conventional items). For the most part all co-workers are helpful and friendly. Customers are well taken care of and many return as patrons. THANK YOU TO ALL OLIVER'S MARKET PATRONS FOR SUPPORTING YOUR LOCAL GROCER. YOUR OPINION IS THE ONE THAT MATTERS. If any customer requires products that aren't available, finds their experience unpleasant or would just wish to compliment, all stores have a customer service dropbox located at the front end.
Cons
As with any corporate setting upper management can be blind to the "daily operations". You are thoroughly convinced that "your opinion matters" and you will be heard. "Lower level" employees are disregarded/written off as senseless and couldn't possibly have a bright idea even if it poked them in the eye. A lot of employees have special skill sets that are overlooked and many are restricted from operating at maximum potential because of arrogant management.