Sinking ship - Customer Success Omnipresent Employee Review

1.0
15 May 2023
Recommend
CEO approval
Business outlook

Pros

- At Omnipresent, we worked with really smart people. Everyone was enthusiastic and dedicated, which made the job exciting and rewarding. - The chance to work from home was a big plus. It saved time on commuting and let us fit work around our lives, not the other way around. Plus, we got to work with people from all over the world. - The product we were working on was really cool. It solved a big problem, and it felt great knowing our work was making a real difference.

Cons

- One negative aspect of working at Omnipresent was the inconsistency between the promises made by the management and the reality. For instance, despite assurances of job security, I was made redundant a few months later. This was particularly difficult to understand as the company continued to hire new employees during this period. - Another downside was the complex and inefficient process for onboarding and offboarding customers. The system was so complicated that surprising customers managed to navigate through it. This often created unnecessary frustrations and negatively impacted the overall customer experience.

Explore other reviews about Omnipresent

5.0
8 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Fast paced & exciting! If you like the 'start-up' enviroment this is perfect for you. Completely remote work environment with opportunities to co-work in person. Connect and work with people from all over the world but continue to have the work-life balance to your local timezone.

Cons

Like many start-ups Omnipresent can be too faced paced for some. Be able to quickly pivot when needed.

4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

One of the best legal teams to collaborate with and address substantive cross border legal issues. The team punched way above its weight.

Cons

Investor funding based primarily in Europe and therefore more limited compared to Silicon Valley based competitors.

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