Startup with too many changes - Senior Customer Success Manager Omnisend Employee Review

2.0
5 Jul 2024
Recommend
CEO approval
Business outlook

Pros

The people especially the customer success team, company benefits, and dynamic product

Cons

Lots of change including changes to salaries, lacking api connections to bring on more enterprise clients, a lot of misleading communication and treatment from leadership

Explore other reviews about Omnisend

5.0
10 Nov 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Growing company. Clear mission. Product market fit. Team culture. Great benefits.

Cons

Below market salary partly made up for by benefits.

1
4.0
8 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company and culture for someone who wants to do great work with smart people. The platform works and has a clear use case for customers. Customers actually like it and it helps them grow their business. Company has a no BS culture which is great. No outside investors keeps culture focused on what matters.

Cons

The recent change to travel policy is dumb and short sighted. You can’t ask people to travel for work then make them pay for their hotel rooms.

2
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