Suffocating and Micromanaging - Licensed Insurance Agent OneDigital Employee Review

2.0
4 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Great training and introduction to the world of Medicare/Medicaid Sales, really young coworkers (probably 10% or less are over 30). Base pay is nice and the benefits are good.

Cons

Micromanagement to the point where you get reprimanded if you take too long to look up information while on a call; leads are COLD (not hot or warm) and we are transferred calls from international call centers who do not properly vet the leads we are given, and bad leads often still count against us. If you do not maintain 30% closure rate, you get stuck making cold calls, and then get reprimanded again for not taking inbound leads, then reprimanded again for being below 30% conversion. It's and endless and vicious cycle. Also minimal growth opportunities. Many people have been high performers and been there for years, but get passed up for promotions. Also horrible commission structure.

Explore other reviews about OneDigital

5.0
17 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong company culture focused on taking care of employees and clients. Excellent place to work, as long as you're willing to put in the time and effort.

Cons

Not necessarily a con. Still a relatively young, and growing firm that is building out structure.

1.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people you meet who do the same thing as you and 10% of the sales managers are great and actually normal

Cons

Pay is terrible. In the interview they make it seem like you will be making $50k+ after you close some calls but it takes 1.5+, probably 2+ years to even get a $1 raise based on sales. You get 6 hours of PTO a month which is not even a full day and they fire people who go over. They expect you to dial with no breaks in between dials for 8 hours if you do not close your inbounds, which are all based on luck. The role requires minimal selling skills and success is 80% based on luck and who you get on the phone which is all based on a queue. If you do not convert these the inbound leads they have you dial all day and the #s you dial, probably 30 other agents have dialed already that same day. Feel bad for the people who are in their CRM because they get double digit calls each day from us. Oh yeah, and your bathroom breaks are timed.

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