Horrible Company to work for - Branch Account Manager OneMain Financial Employee Review

1.0
15 Sept 2014
Recommend
CEO approval
Business outlook

Pros

The only pro is that you have employment and are earning an hourly wage. You get full benefits that are too expensive but cover what they should.

Cons

I will first start with MONEY. I will give a specific example: I worked very hard and closed $106,305 in loans for one month. I earned a bonus of $315 for all that hard work. Do the math...that means I earned 0.29% commission on loans closed. ALMOST three tenths of one percent. That is rotten. MANAGEMENT - "I am a salaried employee so I don't have to work a full 40 hours per week." Verbatim what my manager told me. She would show up 2 hours late and leave early every Friday and take 2-3 hour lunches. The managers sales quota is much smaller because they have to do other "business related tasks." Salaried positions are not designed to work 30 hours per week, more like 50+. That would be the idea behind being a salaried employee. Not here. DISTRICT MANAGERS AND HR - Do not trust these people. They will stab you in the back as soon as they can. Employees such as myself, I was a branch account manager (BAM) are expendable and they will do what ever they can to bail out the Branch Managers. THE JOB ITSELF - After stepping off my soap box I will give you an idea of what you are actually doing. The job itself is horrible. You are forced to solicit the same group of people every month. So if you have a loan with OneMain Financial, you will get called 2-3 times per month and asked if you need more money. So you have to basically call the same group of people every month and see if something has gone bad in their lives so they need to borrow more money. You are doing loans for people between 25% - 28%. If you borrow $6,000 the customer will pay back about $11,500. Do you feel good about yourself doing loan for someone at that rate who is on a fixed income? Someone is getting rich and it isn't you. My advice, look for a better job with a more ethical company. They (CITI) has been trying to sell the company for the last 6+ years. It will come and you will lose your job.

Explore other reviews about OneMain Financial

5.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative work environment, hybrid schedule, great leadership

Cons

None so far this year

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OneMain Financial Response
1mo
Thank you for sharing. We are happy to hear about your positive experience.
1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

Cons

Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

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OneMain Financial Response
4w
Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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