Pros
I like working here. I like working from home, I like the work/life balance, I like the values, I like the people. I think that management works hard to make BOTH the employees and the customers happy, and thats quite a juggling act. Sometimes corrections are needed, but management is pretty quick to identify where and act on it.
Cons
The benefits are pretty good... domestic partner insurance, good PTO plan. The 401k Match however is a huge JOKE!! They could certainly improve on that. Also, the pay is below market average. Alot of our quality Employees get lured away by the competition. We have had high turnover recently and that creates heavy work load for the rest of us, which causes burn out, which causes EE's to look for other opportunities. This cycle needs to be broken FAST.