Great Company - Customer Success Manager (CSM) Open Blend Method Employee Review

The whole team Open Blend is so talent and using their experience to all pull in the same direction in delivering an amazing product and user experience to market. We're all aware that there will be some extremely busy and challenging time but we work well together to achieve common goals and support each other wherever required. There's a great sense of community at Open Blend, bringing together people and personalities from loads of different cultures and backgrounds. A real team spirit. A huge pro is to be part of an very exciting journey. We are doing something that is making waves in business and having a hugely positive impact on the business we work with. A massive plus in my role is working with amazing clients that are passionate about their people and creating positive employee experience through initiatives like Open Blend.

A busy, fast paced environment isn't for everyone. We could be working on something that could change in the blink of an eye (with valid reasons I will add) and you need to stay close to where things are at times. Be prepared to see things through. If you have an idea, it's not always possible to call on very broad expertise like you can within larger organisations. Being a start-up, there's a level of administrative responsibilities that you cannot avoid and while this is becoming easier over time, it mean some processes are not there yet or a little laborious.

The best opportunity at OpenBlend is that your work really does make a difference; with a small team, everyone's input and work doesn't go unnoticed and this isn't something you encounter so often working for larger corporations. We're all working to the same company goals with agreed upon values, which gives us a sense of purpose and way of doing things Everybody in the office is really friendly and this goes to show the culture we have; everyone is willing to help out

It is a fast-paced environment so things change day-to-day. Therefore, you must be accommodating to this change but it also allows for decisions to be made quicker, which can be helpful in certain situations. It's not a large corporation, so different departments won't have all their processes built out completely and will be in the discovery phase - so it's key to be patient in these circumstances.