Supportive Leadership and Great Culture - Client Success Lead Open Homes Photography Employee Review

Open Homes is fantastic! I've been a professional in this industry for over 6 years, have seen a wide range of teams, and there's no other like this company. Everyone here is supportive, communicative, and motivated towards the same goals in making awesome content and serving our clients. The culture here is happy, mature, and focused, and it's great to see that so many of the other employees have been here for many years and have nothing but great things to say. The work is fulfilling and our clientele is awesome to work with. I feel supported and heard here.

It's hard to come up with cons when comparing to past experiences - some days in field can be quite long but that's to be expected when working with top clients

Internal positions are fully remote, and the team supports flexible schedules to promote work-life balance. There’s a strong focus on client experience, with ongoing efforts to improve processes and deliver better service.

The internal team is small, which makes it challenging when juggling multiple tasks. Communication can be difficult—especially in remote roles, where collaboration takes more effort. Management oversees several departments, so it's understandably hard for them to dedicate focused time to just one.