Great Company, great culture - Restaurant Operations Consultant OpenTable Employee Review

5.0
19 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Main thing I like about OpenTable is the culture and the people that work there. With every job there are people who are not your "favorites" but I've found for the most part that's the exception to the rule. Most of the people who work for OpenTable come from the same industry (restaurants and hospitality) so there is that common bond of experience.

Cons

There are times I've found that some departments don't fully realize or utilize the wealth of knowledge. Over the past few months this has gotten better, but it still needs some work.

Explore other reviews about OpenTable

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

See reviews by: Helpful|Rating|Date|All