Kind of Lost - Director OpenTable Employee Review

2.0
30 Aug 2023
Recommend
CEO approval
Business outlook

Pros

You get to work with restaurants and your peers will be awesome. There's a great culture with your peers below leadership

Cons

Product is always playing catch up with competitors. You are goaled on things outside of your control. I never felt like I knew how to reach my goals. Leadership is very green and it's only about revenue.

Explore other reviews about OpenTable

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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