Supportive teams and good benefits, but no remote work - Technical Support Engineer OpenText Employee Review

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

* Support teams are close knit and work well together. * As an individual contributor, there is no micro-managing other than to say that hire ups want their reports to be clean, so document your cases regularly. * Management is easy to talk to. * Good benefits. * They are focused on AI. * They give you the tools that you need.

Cons

Company motto is we are better together which means they want you in the office, so it is unlikely that remote work will be allowed in the future.

Explore other reviews about OpenText

5.0
5 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly management, no hierarchy management , support for employees during sick

Cons

Kind of Still old rules for management

2.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I no longer work there.

Cons

They do not value their employees. I was told to never take more than a week off at a time, or it was proof you were not needed. They do not value their customers. Channels created to allow customer feedback to management were shutdown because management did not want to have to deal with customers upset about product issues caused by their cost cutting.

3
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