Don't Do It!! - Franchise Owner OpenWorks Employee Review

Make your own schedule and paid mileage

Lots of travel and admin work is excessive

Most team members are supportive and collaborative The job can be fulfilling You are making a difference in peoples lives doing this type of work

Goals and expectations are communicated halfway through the month or quarter Performance is measured against targets employees were not given upfront Commission structures change mid-year, impacting pay after work has already been done Promotions and public recognition feel performative rather than stable Employees have been promoted to senior or director-level roles and then terminated shortly after Frequent process and priority changes without training or transition time Speaking up or raising concerns is treated as being “difficult” rather than constructive Employees who question decisions often find themselves pushed out High burnout and constant turnover This company lacks consistency, transparency, and basic fairness. Expectations are not clearly defined at the start of a period, yet employees are still held accountable for results. Compensation plans change without warning, which undermines trust and creates financial uncertainty. Leadership decisions feel reactive and unpredictable. It is not uncommon to see someone promoted, publicly recognized, and then terminated shortly after. This creates a culture of fear rather than motivation. Raising concerns or offering feedback is not encouraged in practice. Once you speak up, you are labeled as a problem instead of someone trying to improve the company. At that point, it becomes clear you should start looking for other employment.