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      Optimum

      Engaged employer

      Optimum reviews

      Supervisor - Supervisor Optimum Employee Review

      3.0
      10 Jun 2018
      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked with good people on the call center floor

      Cons

      Upper management can be shady. I saw them screw over hourly employees all the time.

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      5.0
      14 May 2026
      Instructional designer
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible, fast-past, challenging but fun projects

      Cons

      frequent organizational and structural changes, including layoffs

      2.0
      4 Jun 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Peers were kind, supportive, and friendly. Ok compensation.

      Cons

      Leadership was constantly changing and bringing in new employees to fix issues that wouldn't be fixed by them; the company's strategy wasn't on point. Slow promotions and career development/advancement.

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