Job review - Coder Optum Employee Review

2.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Very good PTO earning rate for hourly staff 8 holidays paid/yr for hourly staff

Cons

In the area I worked manager was very rigid and mechanical with processes and would say this is the Optum process. Impersonal work environment. Did not feel valued.

Explore other reviews about Optum

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is good

Cons

Compensation is below industry average for tech

1.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Difficult to say many positives, as most of the current field staff has either resigned or currently interviewing for other positions.

Cons

Office management, upper management within the company leave staff with unfulfilled promises, ineffective communication, lack of response to questions and concerns that staff members ask on a weekly basis. This office has such high turnover with obvious lack of concern by any of the higher ups within LHC group, Optum, Amedisys. These 3 companies are merging or UHC is purchasing- upper management is unable or unwilling to share exact plans which has been adding to overall anxiety, uncertainty within this office. As staff we continue to be told ‘just hang tight, things will get better’.

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