Typical unethical corporation - Associate Director Optum Employee Review

1.0
21 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Decent pay. Headquarters in Eden Prairie, MN is nice and shiny.

Cons

Optum is the epitome of dysfunction. It's essentially just a portfolio company. Optum just scoops up healthcare companies one after another and then ruins everything about the companies except for the bottom line. Optum's bottom line is the *only* thing of importance at the company. You can forget about culture, benefits, career advancement, and improving the healthcare system. The only thing that matters is the bottom line. Optum recently instituted a hiring freeze, but they didn't want to call it a hiring freeze because they didn't want to rattle the markets. (Instead, it was framed as a "pause.") As a result, tons of prospective candidates were led on about the viability of the roles they had applied for, and within the company, short staffed teams remained short staffed, leading to unhappiness and burnout. I joined Optum thinking that I'd play a part in helping to improve the healthcare system. The reality couldn't have been further from the truth.

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Optum Response
2y
Thank you for your feedback. Sorry to hear about your experience. Please know that our core values prioritize integrity and we continuously strive to uphold ethical standards in all areas of business and are committed to maintaining a positive work environment for all employees.

Explore other reviews about Optum

5.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great Pay. Great Benefits. Great People. awesome front line management. Frequent meals and employee input.

Cons

Worked like a cog machine.

3.0
4 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some very talented people give so much of themselves to the company, the clients and their co-workers. I work with (and have worked with) some excellent, smart, supportive people.

Cons

Too many layoffs. Upper management is clueless about how the day to day work gets done, what it takes to make certain changes to processes, and how to treat employees. Some are great. Mostly, they just look at numbers. So many of us have been doing our jobs long enough to know what is needed for certain requests. But we don't get a voice. We just have to do it and suck it up. They are firing ('reduction in force') all of the seasoned staff and let the rest deal with the fall-out. So many teams are losing good people but those people are training their off-shore replacements before they are told about being cut. So how is that a reduction in force? It's just a reduction in payroll numbers. Everyone is on edge just waiting for the next axe to fall. And we have to try and learn or teach another role with less experienced people and more work. It's crazy. On milestone anniversaries, they send an email recognition but once the milestone gets to over 15 years, you are a target. Pay and benefits are fine by me. Raises are practically non-existent, even after layoffs and asking employees to take on more responsibility. that's messed up. They talk about work/life balance but that doesn't trickle down to the actual workers who are so stressed they fear for their jobs if they don't do the extra mile. Many of us are just hanging on instead of quitting so we can at least get some severance. Others are actively looking.

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