Unfair - Insurance Sales Agent Optum Employee Review

1.0
5 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Wide range of benefits. Paid for license

Cons

Bad management. Unfair metrics. They try to force me to put people in plans they didn’t need.

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Optum Response
2y
Thank you for your feedback. I’m sorry to hear about your experience. Your comments will help us to assess our processes and make any necessary adjustments for improvement.

Explore other reviews about Optum

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work with Good work life balance Good pay package

Cons

Neee to focus on new growth

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work flexibility, supportive coworkers.

Cons

Chronic understaffing that leads to constant burnout Leadership behavior is inconsistent, unaccountable, and often dismissive Nepotism heavily influences promotions and opportunities Raises and bonuses are rare or nonexistent despite increasing workloads Workload expectations are unrealistic and unsustainable Company talks about mental wellness but does not practice it internally Extremely limited EAP benefits that offer little real support Employees are not acknowledged, respected, or meaningfully recognized High turnover due to poor culture and lack of investment in employees

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