Pros
Work from home environment now that they closed the Las Vegas office since no one showed up even when they tried to enforce hybrid model. Holiday Party trip to New York (For the most part, unless you are on the Operations Team or CS Team everyone else leaves early and shows up late but those two teams are required to be there on time and stay late if needed)
Cons
Where do I start? The CS Leads/ Management are a mess after the original manager was replaced. CS has been thrown around multiple departments and has since settled with Account Managers and Implementation Team. This is a VERY toxic work environment full of gossiping. Harassment isn't taken seriously once reported to HR or the new CS Manager. I never once felt like I was apart of the Order Team after these changes, everyone was just an easily replaced number. The product has great potential, but no one seems to understand how it works. It was constantly breaking or had bugs that weren't a "priority" although frustrating the clients or over charging them. This was usually made into a CS issue as no other department wanted to resolve the issue.