they just care about money not us - Customer Service Representative Orkin Employee Review

3.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

the people are good and the customers aren't too bad and the pay is higher compared to other customer service jobs

Cons

everyone has way too much work and now they started micromanaging our time off phones like it's our fault they don't have enough people and they took our commission away so they want us to do more work and get less money

avatar
Orkin Response
1mo
Thank you for your review. We’re glad to know that the compensation is a top benefit for you. Regarding your concerns, we understand that this role can be challenging as we serve our customers. If you’d like to discuss further, please contact orkinemployeesupport@rollins.com.

Explore other reviews about Orkin

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful team, works with life situations, gas card, company vehicle, you get out what you put in

Cons

Scheduling can be tricky at times, can be stressful at times, some long work days, you get out what you put in

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company provided vehicle and phone. Support from management and encouragement to grow. Commission is solid, employee stock program, and commission from misc. sales.

Cons

Work life balance is tough depending on your route and how far from home the area you cover is. If you have long drives, it can take a toll on your back.

See reviews by: Helpful|Rating|Date|All