Doesn't care about employees - Customer Service Representative Orkin Employee Review

1.0
18 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Techs, co workers in the office, sales rep, service supervisors and Branch Manager awesome group of people to work with. Great team work.

Cons

Management above branch manager are horrible. They do not care about the employees and customers. If you don't have good employees then you will not have customers. Then you lose money. They pay you a salary but expect you to do 2 or more people's job in a 8 hour period because they don't want to pay overtime. And then does not understand why you can't get everything done. A company this big should have better benefits. They are horrible.

Explore other reviews about Orkin

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful place to work and meet chicks.

Cons

chicks sometimes smelled like pest control liquid

1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, opportunities for sales depending on region

Cons

Orkin cares more about quantity over quality. If you care about doing a good job, don't work here. They will load your day up with tons of jobs and not enough time to do them (or do a good job anyways.) Management lives in their own bubble, and communicates poorly. I transfered to a new region and all services were a mess. Customers who have had Orkin for a year plus had homes still infested with pests. Prior techs hadn't cleaned any cobwebs, never cleaned webbing off siding or eaves. It was embarrassing. Commercial services weren't any better. I believe prior techs were just scanning stations and leaving. Orkin only cares if you punch through reports and collect money. If you also bring up customers that are being overcharged, management will never fix that either. Benefits also weren't great and quite expensive. Manager would also use slurs like the R-word despite knowing I had an autistic child. Just a gross place with gross values.

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Orkin Response
2d
Thank you for your service to Orkin and leaving a review. It is unfortunate to hear about your concerns with the company, and we are sorry this was your experience as this does not align with our company values. We will be sure to pass this along to the leadership team. Good luck in your next role.
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