I worked for Orkin in the 'Call Center' for 5.5 years and 1yr as an 'Admin'. - New Customer Specialist Orkin Employee Review

2.0
8 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Call Center--> Good wage. If you are in Charlotte and not Atlanta, you even get commission. Clean, climate controlled environment unless you word past five when the building closes and they auto turn the heat or air off, and the company will not pay extra to keep it on. Fixed schedule. Branch Admin--> Clean, climate controlled environment. Small staff, get to know one another well. The pay is a little over average.

Cons

Call Center--You are a number consisting of numbers. I lost my job because my number was never high enough, though I hardly ever had a customer to cancel a service plan early. Branch Admin--> state requires a lot of the paperwork I keep hearing about. There is no professionalism in the office. The termite techs, sales team, techs, come in and hang out in the office when you are trying to work. Very hard to concentrate.

Explore other reviews about Orkin

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful place to work and meet chicks.

Cons

chicks sometimes smelled like pest control liquid

1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, opportunities for sales depending on region

Cons

Orkin cares more about quantity over quality. If you care about doing a good job, don't work here. They will load your day up with tons of jobs and not enough time to do them (or do a good job anyways.) Management lives in their own bubble, and communicates poorly. I transfered to a new region and all services were a mess. Customers who have had Orkin for a year plus had homes still infested with pests. Prior techs hadn't cleaned any cobwebs, never cleaned webbing off siding or eaves. It was embarrassing. Commercial services weren't any better. I believe prior techs were just scanning stations and leaving. Orkin only cares if you punch through reports and collect money. If you also bring up customers that are being overcharged, management will never fix that either. Benefits also weren't great and quite expensive. Manager would also use slurs like the R-word despite knowing I had an autistic child. Just a gross place with gross values.

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