Great to start, goes downhill fast. - Customer Service Representative (CSR) Orkin Employee Review

2.0
30 May 2023
Recommend
CEO approval
Business outlook

Pros

Lots of information to learn, talking to customers can be the best part of the day, sick pay is nice.

Cons

Management picks favorites and those favorites can treat you however they like with no fear of management stepping in. I have been treated poorly, blatantly ignored, and used as a dumping ground for unwanted roles. The work load is far too much for the pay. Training is not adequate.

Explore other reviews about Orkin

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful place to work and meet chicks.

Cons

chicks sometimes smelled like pest control liquid

3.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company vehicle, Highly experienced local management, Excellent Reputation in the industry, Excellent technicians (Orkin Pros), Local management cares highly about customer service.

Cons

Lack of Transparency--commissions, Micro Management from upper management, outdated software make simple proposals time-consuming.

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