Love the job, hate the company - Account Manager Orkin Employee Review

2.0
2 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Great service managers, techs and admin. Pest control training is superb. Every day is different so it is not boring.

Cons

There is no sales training or support. In order to advance, there is a 98% chance of being relocated. Customer service is a joke. Management is unrealistic and unsupportive. You are completely on your own. Charge backs will kill you even when it is the tech's fault. After the 2nd year your quota is increased 150%. The salary is well below the market average for experience required. All marketing is done at the national level, no community involvement. Only position in the company where you have to earn a company car.

Explore other reviews about Orkin

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful team, works with life situations, gas card, company vehicle, you get out what you put in

Cons

Scheduling can be tricky at times, can be stressful at times, some long work days, you get out what you put in

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Orkin Response
1w
Thank you for your review and service with the company. We hope your experience continues to be a positive one!
1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, opportunities for sales depending on region

Cons

Orkin cares more about quantity over quality. If you care about doing a good job, don't work here. They will load your day up with tons of jobs and not enough time to do them (or do a good job anyways.) Management lives in their own bubble, and communicates poorly. I transfered to a new region and all services were a mess. Customers who have had Orkin for a year plus had homes still infested with pests. Prior techs hadn't cleaned any cobwebs, never cleaned webbing off siding or eaves. It was embarrassing. Commercial services weren't any better. I believe prior techs were just scanning stations and leaving. Orkin only cares if you punch through reports and collect money. If you also bring up customers that are being overcharged, management will never fix that either. Benefits also weren't great and quite expensive. Manager would also use slurs like the R-word despite knowing I had an autistic child. Just a gross place with gross values.

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