Run, don’t walk, away - Cell Therapy Associate II Ossium Health Employee Review

1.0
20 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Coworkers were alright. My commute was short.

Cons

The company pay is garbage, even for someone who has just graduated. Management plays favorites hard. This company does not respect its employees. You will be treated horribly here and your health will suffer. Other labs will actually teach you proper skills and proper aseptic technique. This site only give the option for you to rate Kevin Caldwell and I didn’t interact with him much, however, Erik Woods runs the Indianapolis location and he is very elitist and rude.

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Ossium Health Response
3y
Thanks for sharing this feedback; we’re disappointed that you had a negative experience working with us. Ossium's Cell Therapy Associates are foundational to our mission, and we’ve increased wages for those roles twice in the last eight months to reflect the value we place on the critical work these associates perform. We invest heavily in training and consistent requalifications across our teams to ensure that we operate with aseptic technique that meets or exceeds industry standards. To allow our associates to focus on their core cleanroom work, we’re standing up a technical support department and hiring a team of support techs. Most importantly, we seek to hire the best and brightest Cell Therapy Associates because we know this work is challenging. We remain committed to making the employee experience at Ossium one that benefits everyone who comes through our doors, even if ultimately someone ends up moving on for a role that’s a better fit for them. Hopefully that’s the case for you, and you’ve found a role that aligns with your needs and expectations. We appreciate you sharing your thoughts and we wish you the absolute best. --Kevin, CEO & Co-Founder

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5.0
20 Nov 2025
Anonymous employee
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Pros

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Cons

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1
1.0
2 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A multitude of opportunities to gain experience because you will likely be solving problems on your own without support.

Cons

This was, without question, one of the most frustrating organizations I have ever worked for. The company talks constantly about innovation, quality, and continuous improvement, but my experience was that those values existed more on paper than in practice. Employees who identified problems, raised concerns, or attempted to improve processes were often ignored. Feedback seemed welcome only when it aligned with decisions that had already been made. One of the most demoralizing aspects of working here was watching leadership repeatedly make questionable personnel decisions. Meanwhile, employees carrying significant responsibility and delivering results were overlooked. There was a persistent disconnect between leadership and reality. Problems were discussed repeatedly, but rarely resolved. The same issues resurfaced month after month while employees were expected to work around them. Instead of addressing root causes, leadership often seemed content with temporary fixes and falsely optimistic messages. Management support was nonexistent. Employees were often left to figure things out themselves. Escalations frequently led nowhere, and accountability was difficult to find. It became crystal clear that raising concerns carried more risk than benefit. What ultimately drove me away was the growing sense that appearances mattered more than substance. The organization seemed far more focused on projecting success than confronting the operational issues that employees were experiencing every day. The most disappointing part is that there are genuinely talented and hardworking people throughout the company. Unfortunately, many of them are forced to operate within a system that does not value their expertise, listen to their concerns, or provide the support necessary for long-term success.

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