Pretty poor - Retail Store Manager Oxfam Employee Review

1.0
26 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Satisfaction in connecting shopper with goods wanted. Sometimes there's items worth more than you might expect, which then sell.

Cons

Head Office. Lack of respect to shop workers. Lack of vision/understanding of retail as it's currently structured. Work exceeds paid hours - if you want to get anything done properly. Overload of blather and unnecessary instructions. Lack of awareness. Lack of investment in both higher end of shop admin and customers' end. There was something else but I've forgotten. Could probably go on for hours, NB this website lists a CEO who is long gone (resigned 2018, as a quick check online-Wikipedia- will tell you Current one is about to go too.

Explore other reviews about Oxfam

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great people and culture in the space.

Cons

Not as many people in the office.

2.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

working with people who really care about the work and the mission; mostly remote work

Cons

Oxfam America's senior leadership team has presided over three consecutive years of layoffs with little evidence of accountability or learning at the executive level. Despite repeated rhetoric about fairness and equity, leadership decisions consistently undermine those stated values. New initiatives are rolled out frequently, only to be quietly dropped, creating instability, confusion, and deep skepticism among staff. Directors are routinely excluded from key strategic discussions, yet are expected to deliver decisions to their teams with no meaningful context, rationale, or ability to answer questions. The CEO appears insulated from the day to day realities of the organization, reinforcing a growing disconnect between leadership and staff. As a result, employees are chronically overworked, morale continues to erode, and trust in senior leadership has been significantly damaged by unmet commitments and constantly shifting priorities.

2
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