I’m sure there are better options - Customer Service Representative PCG Consulting Employee Review

1.0
30 Mar 2023
Recommend
CEO approval
Business outlook

Pros

I loved my team lead/ supervisor.

Cons

- no PTO - no benefits - they throw you to the wolves in training and even if your whole class expresses they don’t feel comfortable moving on they still force us out - upper management is very sassy, has attitude problems and doesnt listen. - they don’t honor work emergencies so if you need to get a emergency root canal make sure you do it before work - they monitor your bathroom breaks even if you have a health restriction that causes you to go to bathroom - HR is a joke, they told me to provide a note from my doctor to have longer bathroom breaks. I sent the note, got a response a week later telling me I’ve exhausted my bathroom time but they took forever to respond to my note? - 5 minutes of bathroom time a day - it’s like highschool

Explore other reviews about PCG Consulting

5.0
26 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Flex schedule, good training, good culture

Cons

Temp, short term, 7 days/week

3.0
29 Oct 2024
Recommend
CEO approval
Business outlook

Pros

good place to work at with amazing people.

Cons

Managed over 60 cases initially, and by the time I left, my caseload had grown to 80, all without fair compensation

See reviews by: Helpful|Rating|Date|All