Thanks for wasting my precious time on this planet. - Registered Dental Assistant PDS Health Employee Review

1.0
3 Mar 2015
Recommend
CEO approval
Business outlook

Pros

I enjoy the shops surrounding our office. Window-shopping during lunch helps me not bash my face in from the rays of stupidity that this company burns me with every day.

Cons

I have NEVER worked for such an anti-employee company in my life. If I'd have known the stress I'd endure from working for PDS, I would have declined their offer. As many other employees and former employees have stated, there is NO work/life balance whatsoever. All of the Office Managers are terribly overworked and underpaid. Actually, this is the case for ALL PDS employees. I know of an OM who got a bladder infection because she wouldn't get up to use the restroom out of fear that it would cut into her work time. The Regional Managers are extremely uneducated, and have no communication skills. I believe the reason HR and the RM's do not try to resolve personnel issues is because they are poorly educated and thus do not comprehend. Our RM is a blithering idiot. I was disheartened to find this out upon my first conversation with her. I actually thought she was messing with me when she told me she was a Regional. If schedules are "light", your hours get cut. They typically start lower-level employees off as part-time with full-time hours. They try to keep the situation such (unless you make a huge stink) so as not to have to give full-time benefits. Another trick they've mastered is making lower-level employees take "extended lunches". This enables them to keep employees later in the evening when the schedules are busier, while avoiding overtime pay. Our office is constantly low or completely out of supplies. Still, our Back Office Lead gets an earful daily for going over our measly, pathetic budget. We were told that more supplies and better tools would be purchased once we started making more money. What a catch that is! How can an office succeed without the proper instruments? Besides the obvious personnel issues, PDS consistently lies to both patients and insurance companies. I've seen many fraudulent acts carried out at several different locations. Dentists loathe working for the company as well. I couldn't be more upset with myself for allowing Pacific Dental Scammers to take up so much of my life. I'll be letting all of my friends, family, and community know to stay away from these offices. Oh yeah, Stephen Thorne is a tool. I wonder if he's present enough to know that he's the laughingstock of the dental world...

Explore other reviews about PDS Health

5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

management, technology, benefits, opportunity, compensation

Cons

work life balance, stress, dependent on where you work

avatar
PDS Health Response
2mo
Thank you for sharing your experience. We’re glad you value the leadership, technology, and opportunities available. At PDS Health, we are committed to supporting our team members while continuously improving balance and consistency across our supported offices. We appreciate your feedback.
5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Recently, I had the honor of celebrating my 15th year at PDS Health. I am still here due to the strong ethics and values this company holds. During COVID, I saw our CEO express vulnerability, compassion, and honesty, make hard, difficult decisions, but led us through a tough time, still prioritizing patients. Through my many years at PDS Health, I have held roles of Healthcare Coordinator, worked my way up to Operations Manager, then promoted to Regional Trainer. Most recently, I was promoted to Career Specialist (Recruiter) and have held this role for the past three years. As I stepped into my 15th year, I was honored with a Tenure gift – a weekend stay, plus flight, at a PDS Health company property. This happened to fall on Valentine's Day and my wedding anniversary this year. I am honored to work with a Team that does not hold achievements such as Tenure lightly and celebrates and honors achievements. Last year, my Team had a phenomenal year. We hold the value that “we fail and succeed together”. The Region grew, and the new doctor hires that our Owner brought into their private practices gave cause for celebration! My role as Career Specialist focuses on the sourcing and initial assessment – the candidate “quarterback”. I could not have been more surprised when my team nominated me for an “Extraordinary Performance” award, specifically as Regional Support to our Owners, Regional Managers, Directors, and Partners. We have now grown to over 15,000+ employees, so being nominated for these awards is rare, and winning is even more shocking! As a winner, PDS Health sent my sister and me to Las Vegas for another all-expense-paid trip to celebrate. Additionally, as a winner/nominee in this category, I also received an additional all-expense-paid trip to “Pinnacle Club” in the Bahamas! My husband and I just returned from this amazing trip, and I am still in shock and awe of what a blessing and honor it was. Having been in these rooms –XP Awards & Pinnacle Club - I took a step back to view the room, surrounded by top-tier talent, where the number one goal was to create healthier, happier patients. I could not be more thankful to be in a Company who regards values and ethics, patient care and satisfaction, and that truly leads vs. manages others. Recently, we changed our name from Pacific Dental Services to PDS Health, as we now have offices that are both medical and dental, fully integrated, caring for patients’ whole-body health. It is amazing to see patients’ lives transformed and lives saved by our compassionate, amazing Providers who are educating patients on the link between the mouth and how it affects the body. Pros – this is a company that values its people, gives opportunities to grow, and celebrates the wins – BIG TIME!

Cons

I should have applied sooner!

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