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      PENFED Credit Union

      Engaged employer

      PENFED Credit Union reviews

      PenFed - Member Service Representative PENFED Credit Union Employee Review

      4.0
      20 Jul 2024
      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, good management, two Omaha locations.

      Cons

      Work from home was great, going back into the office was not as good. The company wide meetings were in a horrible location, BAD acoustics.

      Explore other reviews about PENFED Credit Union

      5.0
      25 Mar 2026
      Sr director
      Recommend
      CEO approval
      Business outlook

      Pros

      Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

      Cons

      Sometimes can be stretched for more resources

      2.0
      6 Jun 2026
      Member concerns and advocacy, analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Helping members financially get through tough times.

      Cons

      Rigid policies that make no sense, a lack of common sense when it comes to new products and services, inability to think like a credit union.

      1
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      PENFED Credit Union reviewsPENFED Credit Union Member Service Representative reviewsPENFED Credit Union review