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PLS Logistics Services

Is this your company?

Regret as well - Account Executive Trainee PLS Logistics Services Employee Review

1.0
6 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Paycheck (although small). If you are motivated, you can actually get decent at cold calling and selling yourself then building customer relationships. Highly marketable to future employers. You do meet some cool people working there, and due to how terrible the job is you will meet cool people very frequently. Turnover has to be approaching 100% It was nice having 401k matched. For some reason that just stopped.

Cons

First off, the goals and benchmarks are realistic in theory. However not at PLS, because they do absolutely nothing in terms of support. So unless you are already decent at sales, have a natural knack for it, or extremely motivated you will not hit them. This review will be divided among two sets. Job Description and Business Practices Job Description Account Executive - sales, service, billing, accounts payable, accounts receivable. You have to do all of that all the time. 70 hrs + weekly You get a "night phone", which has to be illegal. This phone goes home with you and blows up all night because other people don't do their job. Management will complain to you about your metrics (phone stats, salesforce activities, etc) regardless of how you are actually performing. ***Salesforce activities are the one goal here that is unrealistic. You work 2 Saturday's a month, no matter how pointless they are. But it is salary, so it's essentially free for them. Sometimes you do not have to work 6pm shifts. Other times you have to do it 4x a month. Industry is rather dull, but if you do like Logistics and want to be apart of it - there are infinitely better options than here. Business Practices Training is a complete joke - it made me laugh typing the word training. You will get 3 days of "sales" training, which consist of looking at a PowerPoint made by a child, having nothing to do with sales. PLS will straight up lie about firing you, or giving extended chances of doing better - even though they do not support you in anyway. Witnessed several mass firing's. The company is ran on about 4 or 5 different types of CRM software. So that gets annoying. Management is even worse. Lies and unethical behavior all day long to both customers and carriers. Which for some reason management will suggest you do. Workplace humiliation and job threatening by managers seems to be the norm. Getting fired from here would be a blessing anyways. Once you get a customer, especially one who produces revenue, you now have a new problem to worry about - other reps from PLS trying to take them. All in all I could go on for days, but the main point to take home is please do your research before you say yes to their offer. They will offer you the job, they do to anyone so do not feel special.

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PLS Logistics Services Response
9y
Hello - I take your comments and concerns very seriously. I will pass your review to the leadership team. PLS is an industry leader and a key to our success is our hardworking employees. If you would like to share specifics based on your cons, please email publicrelations@plslogistics.com.

Explore other reviews about PLS Logistics Services

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Very in depth training that prepares you for for the role.

Cons

Don't really have anything to say

2.0
15 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Colleagues and relationships you make with your co-workers. Building a book of business, and fast paced environment. Unlimited Growth Potential.

Cons

The direction the company is headed in and the toxicity of an everchanging management structure. As someone who spent almost a decade with PLS; I can say fully and honestly, they do not care about you. This is a company to build experience with and move on from. If you are a $20K rep for more than 6 months, after you roll out, they will move off of you. You will be terminated with no second thought--other reps will poach your clients and potentially ruin any relationships. Furthermore, management tends to play favorites--If you show growth potential, they will feed you, but the moment you fail on one opportunity--you will be turned over. This is not the job for anyone who questions their own ability and work ethic. PLS Hires in classes - they will hire 30-40 people at a time, and in 3 months, 4 to 5 people of that class will remain. The turn over is extremely high and there is no job security. Finally, even if you are a top performer, they will not hesitate to get rid of you.

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