Be very careful - Manager PRACTICE Employee Review

PRACTICE markets itself as a mission-driven company, and the CEO is a compelling storyteller. But behind the pitch, the operation is fundamentally broken. Tutors are paid at the lowest levels in the NYC market (≈$21/hr) while schools are billed at premium rates, even when you factor in admin and other costs. That mismatch drives constant turnover, inexperience, and under-prepared staff. Tutor training is virtual and shallow — with disproportionate focus on the CEO’s personal story instead of classroom readiness, leaving new hires floundering and schools frustrated. Internal teams spend their days in damage control rather than building strong partnerships. The real danger, however, is in compliance. During my time there, tutors were sent into DOE schools before required fingerprinting and background checks were complete. At least one case involved someone with a serious criminal history being placed in multiple classrooms. This wasn’t a one-off accident, and represented a glaring systems failure with real safety implications for students that leadership chose not to address transparently. Quality, consistency, and integrity are all secondary to sales and image. Staff turnover is extreme. Nearly all of the full-time team I worked with two years ago (including executives) have left. Principals rarely renew once they’ve seen the gap between the sales pitch and reality. If you are considering a role here, look past the hollow mission language. Evaluate the company by its outcomes, its compliance record, and its treatment of staff. What you’ll find is a high-priced operation cutting corners, burning out employees, and putting schools at risk. Consider your own reputation and the costs of linking it to this company.