Until management/ownership changes, experienced hospitality workers can find better opportunities elsewhere - Anonymous employee PSOMI Employee Review

1.0
14 Jun 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent food - this is a top level restaurant and you pay for what you get. FT hours - this isn’t always possible in every hospitality job so this is important!! Free shift drink (depending on price value) Coworkers to bond with work trauma - the people here that you will work with are wonderful, caring people and the customers are truly excellent. The management could care less who’s working for them.

Cons

Owner and management are careless of staff/work culture, and intense micromanagers. Short (10 minutes regardless of shift length) or no breaks. Employee benefits are not great (15% off when off the clock, more when you're on the clock but you have no time to use that higher discount due to the length of your break). ***This benefit is constantly changing and management is constantly informing staff of new items that the discount cannot apply to ($1 day old bread/pastries, specific pricier meals). Only open Wed-Sun, and if you’re full time you’ll probably work each of those days so you can’t come in on your day off just to treat yourself and use your low discount. If your drink exceeds $8 you need to pay the difference. If customers don’t pick up an order or items need to be comped - you, NOT the restaurant, are expected to cover that cost end of day. Unstable hours - employees know their start time but not their end time. Expect to open and close in the same shift.

Explore other reviews about PSOMI

5.0
9 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Job is wonderful. Great coworkers

Cons

Room for promotions and other opportunities

3.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great atmosphere and menu. Good support as far as training and menu knowledge. Decent pay if you’re younger. Decent pay for restaurant but no pm shift and tough to work another pm shift if sometimes you’re out after 4.

Cons

Worst server station area you can get if you’re the server. For the customer this place is designed very well but for the staff extremely tight squeeze for drinks, bread, jam. All the set up and take down and cleaning done by servers. If your tables are from 8-3pm you’re there 7-4:30 During summer the uniform was still jeans and a heavy cotton tee that everyone sweat through as fans aren’t enough outdoors in FL. Summer shifts are brutal and I’m sure winter is best time to be there.

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